Questions, answered

Visa, Mastercard, American Express, Discover, PayPal and bank transfer. Government purchase cards are accepted at checkout.

No. Sizes run from a quart to a 275-gallon tote, depending on the product, and every size listed is priced and sold online with no minimum.

Use the quote request form, email sales@alliancechemical.com or call 512-365-6838 with the product, quantity and delivery ZIP code. We reply during business hours, Monday to Thursday 8 am to 4 pm and Friday 8 am to noon, Central. Quotes are for multi-unit, bulk and recurring orders; any single size can be bought online.

Yes. Larger sizes cost less per unit, and the price of every size is on the product page. For several drums or totes, or a recurring schedule, request a quote and we price the product and the freight together.

Submit the credit application. Approval usually takes 1 to 2 business days.

Yes, from established accounts, government purchase cards and blanket purchase agreements. Email your PO to sales@alliancechemical.com.

Yes. Send your exemption certificate through the tax-exempt page or to sales@alliancechemical.com. Once it is on file, your later orders are tax-exempt.

ACS grade meets American Chemical Society specifications. Reagent grade is high purity for laboratory analysis. USP/NF grade meets United States Pharmacopeia and National Formulary standards. Lab grade suits teaching and general lab work. Technical grade is for industrial uses that do not need the highest purity. Each product page lists the grades it comes in.

It depends on the product; section 7 of its SDS gives the requirements. In general, keep containers closed in a cool, dry, ventilated place out of direct sun, and keep incompatible chemicals apart, such as acids and bases.

It varies by product. Most inorganic acids, bases and salts keep 2 to 5 years when stored properly; most organic solvents keep 1 to 3 years. Ask us for the shelf life or retest date of a specific product.

Rules depend on the chemical and where you are. Section 13 of the product's SDS gives disposal guidance. Your local hazardous waste facility, or 311, can tell you the local rules. Never pour a chemical down the drain unless the SDS says you may.

A CAS (Chemical Abstracts Service) number is a unique identifier for a chemical substance, whatever its common name. The SDS library can be searched by CAS number.

Yes. Products sold as USP or food grade (FG) meet those purity standards. Check that the grade on the product page matches your application.

Most products come in some of these sizes: quart (32 oz), gallon, 2.5-gallon, 5-gallon pail, 15-gallon drum, 55-gallon drum and 275-gallon tote. Each product page lists its sizes.

Usually, yes. Temperature and pressure changes in transit can swell a container without changing the product. Wear the protective equipment the SDS lists, loosen the cap slowly to release the pressure, and call us if anything looks wrong.

Choose Subscribe and save on the product page, pick a delivery frequency from weekly to every 5 weeks, and save 5% on every delivery. How subscriptions work.

5% off every subscription order, applied at checkout. No code needed.

Five: weekly (7 days), every 2 weeks (14 days), every 3 weeks (21 days), every 4 weeks (28 days) and every 5 weeks (35 days). Each product can have its own schedule.

Yes. Skip, pause or cancel any subscription from your subscription dashboard, with no penalty.

No. There is no contract, minimum or cancellation fee. Cancel any time from your subscription dashboard.

Yes. Subscribe to as many products as you need, each with its own frequency and quantity.

Our CAGE code is 1LT50. You can verify it in the DLA CAGE search.

Our DUNS number is 012941063. Our UEI (SAM.gov) is DCTCZDY3BLD3.

Yes, with an active registration. Search for UEI DCTCZDY3BLD3 on SAM.gov.

Yes: W-9, certificate of insurance, SAM.gov registration details and supplier qualification questionnaires, sent during business hours. See the certifications page.

USDOT 2188383. It is our carrier registration with the FMCSA; look it up on FMCSA SAFER. We ship hazardous materials under 49 CFR with trained staff.

Choose Sign in at the top of the page, then Create account. An account keeps your order history, tracking and subscriptions, and lets you reorder.

Yes. Sign in and open Order history to see past orders, tracking and invoices.

Yes, until it ships. Call 512-365-6838 or email sales@alliancechemical.com right away with your order number and the change.

Yes, until it ships. Contact us right away. Once tracking is assigned the order is in transit and cannot be canceled; you can return it under the 30-day return policy instead.

Yes. Sign in, open Order history and choose Reorder on any past order. For a regular schedule, Subscribe and save repeats it at 5% off, and quick order takes SKUs or a CSV file.

No. You can check out as a guest. An account adds order tracking, reorders, subscription management and a faster checkout.